Claim number
Your Kroll claim number in the Terraform Labs case: where to find it
Your Kroll claim number is the ID that Kroll, the claims administrator, gave your Crypto Loss Claim in the Terraform Labs case. You find it in your account on claims.terra.money, on your CLC form and in Kroll's emails about your claim, including the Notification of Initial Determination.
The number links your claim to every record that matters: the claims register, your determination and, if you sell, the transfer filed with the court. Enter it in the search box below to see its status on the register.
Facts checked
Search the claims register by claim number
Searches TerraClaim's copy of the Kroll register export (claim number and status only). Your claim details and full history are on claims.terra.money.
Where your claim number appears
Your claim number is in three places you can reach yourself.
| Where | How to get there | Good to know |
|---|---|---|
| Your portal account | Log in at claims.terra.money and open your list of claims | Your own record, and the most direct source |
| Your CLC form | In the portal, tick the claim and click Download Claim Image | Printed on the claim image, together with the holder and amount |
| Kroll's emails | Search your inbox, spam and archive for messages from Kroll about Terraform | Includes the Notification of Initial Determination |
If you downloaded your CLC form earlier, the number is on it even when you cannot log in today. The CLC form guide shows where to get one.
What the claim number is used for
- Checking status. The claims register lists claims by number with their status. The search box on this page reads TerraClaim's copy of the Kroll register export.
- Writing to Kroll. Put the number in every message, so Kroll finds the right claim.
- Selling. Every claim sold through TerraClaim is checked against the official Kroll register by claim number. During onboarding, the number is read from the Kroll email you forward, whose DKIM signature is checked, so it comes from Kroll itself. On the verification call, a specialist confirms it on your own portal screen.
- The court record. When a claim is sold, the transfer filed with the Delaware Bankruptcy Court identifies the claim, which is how a sale can be matched to a claim on the public docket. See how a claim transfer works.
Using the register search on this page
Paste the number exactly as the portal shows it, with no spaces before or after. The result shows the claim's status on TerraClaim's copy of the Kroll register, for example Allowed, awaiting Initial Determination, expunged or withdrawn. It shows the claim number and status only. Your full details and history stay in the portal.
If nothing comes up, check for a typo first. The portal is always the primary record; the search is a quick check against a copy of the register export. Our claim search guide covers the other ways to look a claim up, and every claim status is explained, with what you can do next.
What to keep private
On TerraClaim, a claim number alone is not enough to sell a claim. A sale also needs a confirmation from the email address on the claim, an identity check, the signed Kroll email and a video call on which you log in to the portal yourself.
Your number is still worth protecting. Together with your name and allowed amount, it gives a scammer what they need to write a convincing fake Kroll email. Share it with Kroll, with a buyer you have checked and with your own adviser. Do not post it in Telegram, Discord or X groups, and do not send it to someone who contacted you first. How to tell a real Kroll email lists the warning signs.
If you cannot find your claim number
- Log in to the portal with the email address you filed with. Our portal guide covers login problems.
- Download your claim image. The number is on it.
- Search your email, including spam and archive folders, for messages from Kroll about Terraform.
- Ask Kroll through the Terraform case page if you still cannot find it. TerraClaim's chat can tell you where to look, but it cannot see your portal account.