Claim documents
The Terra CLC form: what it is and how to download it
Your CLC form is the claim image of your Crypto Loss Claim: a PDF you download from the official claims portal. Log in to claims.terra.money, tick your claim and click Download Claim Image. That file is what people mean when they say the CLC form, the claim PDF or the claim image.
CLC stands for Crypto Loss Claim, the type of claim that UST and LUNA holders filed in the Terraform Labs bankruptcy, Case No. 24-10070. This guide shows where the download button is, what to check on the form, why a buyer asks for it, and what to do when the button does not work.
Facts checked
What the CLC form is
The Crypto Loss Claims portal opened at claims.terra.money in March 2025, and claims were filed there through Kroll, the claims administrator. Every claim in the portal has a claim image: a PDF record of that claim as it stands today. If you are unsure what a Crypto Loss Claim covers, the glossary entry has the short version.
The CLC form is not a new form to fill in. You filed your claim before the bar date in May 2025, and the image is the record of that filing and of what has happened to it since. You download it. You never edit it.
How to download your CLC form
- Open the portal yourself. Type claims.terra.money into your browser. Do not follow a link from an email you did not expect.
- Log in with the email address you filed with. Your claim is tied to that address. Our portal guide covers login problems.
- Find the claim in your list of claims. If you filed more than one, each has its own claim number.
- Tick the box next to the claim. The download works on the claim you select.
- Click Download Claim Image. The PDF saves to your device. Keep it with your other claim papers.
Several claims? Download one image per claim. Each claim has its own form and is priced on its own.
What is on the form, and what to check
Before you share the form with anyone, check these four things against your own records.
| On the form | What it tells you | Check that |
|---|---|---|
| Holder name | Who holds the claim on the register | It is your name, spelled as on your ID |
| Claim number | The claim's ID on the Kroll register | It matches the number in the portal and in Kroll's emails |
| Allowed amount | The amount the Plan Administrator allowed | It matches your Notification of Initial Determination |
| Status | Whether the claim is Allowed or still awaiting a determination | You know where it stands: only Allowed claims can be sold now |
If the name or the amount looks wrong, raise it with Kroll through the portal, not with a buyer. An amount lower than you expected is a matter for the dispute process, and what the allowed amount means explains how it can differ from what you filed.
Why a buyer asks for your CLC form
On TerraClaim, the CLC form is the starting point. You upload it, and TerraClaim reads the holder and the Allowed amount from it. A confirmation link then goes to the email address on the claim. Once you click it, a firm cash offer from an institutional buyer appears on the page and in your inbox. You do not need an account to see it. The selling guide covers the steps after that.
The form alone does not prove the claim is yours, since anyone who got hold of the PDF could upload it. That is why the claim is also checked against the Kroll register by claim number, the confirmation goes to the claim's own email address, the Kroll determination email you forward is verified by its DKIM signature, and a short video call has you log in to the portal yourself.
If the Download Claim Image button is missing or does nothing
Work through these in order.
- The button is greyed out or does nothing. Tick the box next to your claim first, then click it again.
- The download was blocked. Allow downloads and pop-ups for claims.terra.money, or try another browser.
- You are on a phone. Try a computer. Downloaded PDFs are easier to find and upload there.
- Your claim is not in the list. You may be logged in with a different email address from the one you filed with.
- Still stuck. Contact Kroll through the Terraform case page. Nobody else can download the form for you, because only you can log in to your account.
If your claim is still awaiting its Initial Determination, you can upload the form on TerraClaim anyway and leave your email. You cannot sell yet, but you are told when the claim clears.
Who should see your CLC form
The form carries your name, your claim number and your allowed amount. Together, that is enough for a scammer to write a convincing fake Kroll email, or a fake offer that greets you by name.
Share it with Kroll, with a buyer or marketplace you have checked, and with your own adviser. Do not post it, or a screenshot of it, in Telegram, Discord or X groups, even with parts covered. Do not send it to someone who contacted you first with an offer. Our guide on whether selling a claim is safe lists the red flags.